Editorial Policy
Our commitment to accurate, unbiased financial education.
Last updated: April 30, 2026
Our Editorial Mission
CollectorHQ provides accurate, unbiased debt relief education for Canadians. We maintain strict editorial independence and prioritize reader trust over commercial interests.
Content Standards
Research & Fact-Checking Process
Every article published on CollectorHQ goes through a documented multi-step process before publication:
- Source identification: Every claim is traced back to a primary source — federal or provincial statute, regulator publication, court decision, or peer-reviewed dataset. We do not cite secondary commentary as evidence.
- Legislative accuracy check: Fact-checked against the current text of the Bankruptcy and Insolvency Act (R.S.C., 1985, c. B-3), applicable provincial collection and consumer protection laws, and Canada Revenue Agency administrative guidance.
- Cross-reference against authoritative sources: Office of the Superintendent of Bankruptcy Canada (OSB), Statistics Canada, Bank of Canada, CMHC, provincial regulatory bodies, and Licensed Insolvency Trustee professional standards published by CAIRP.
- Editorial review: Content reviewed by Marcus Chen for clarity, accuracy, and tone. Articles touching on insolvency procedure are cross-checked against publicly available LIT firm guidance.
- Date stamping: Every published article carries a publication date and (where applicable) an "Updated" date in its frontmatter and on-page metadata.
- Post-publication monitoring: Articles are revisited at least quarterly and immediately when relevant legislation, OSB directives, or provincial rules change.
Author Bylines & Attribution
Every blog post, solution page, and city or province guide on CollectorHQ carries a named author in its frontmatter. The default author is Marcus Chen, founder of CollectorHQ, whose credentials are detailed below. Where guest contributors or specialist reviewers have materially shaped a piece, their names appear in the article footer or in an "Reviewed by" block.
Anonymous, AI-generated, or unattributed content is not published on CollectorHQ. If you identify an article missing an author byline, email [email protected] and we will resolve within 48 hours.
Primary Sources We Cite
CollectorHQ content is built on a defined set of authoritative Canadian sources. Where a statistic, legal interpretation, or process description appears on the site, it can be traced back to one of:
- Bankruptcy and Insolvency Act (Justice Laws Canada — current consolidation)
- Office of the Superintendent of Bankruptcy Canada — directives, statistics, and registered LIT directory
- Statistics Canada — household debt, labour force, and insolvency tables
- Bank of Canada — interest rate decisions, financial system reviews
- Canada Mortgage and Housing Corporation (CMHC) — mortgage and housing market data
- Canada Revenue Agency — tax debt, collections, and remittance policy
- Canadian Association of Insolvency and Restructuring Professionals (CAIRP) — LIT professional standards
- Provincial collection, consumer protection, and limitations statutes (linked inline within each provincial guide)
- Equifax Canada and TransUnion Canada published consumer credit reports (cited with publication date)
When we reference a specific number, ruling, or rule, the supporting source is linked inline in the article body. We do not paraphrase legal advice from competing commercial sites.
Update Schedule
- Quarterly Reviews: All evergreen content reviewed every 3 months
- Legislative Changes: Immediate updates when laws change
- Data Refresh: Statistics and figures updated annually or as new data becomes available
- Last Updated Dates: Every article displays last review date
Writing Standards
Clarity Over Jargon: We write in plain language. Legal and financial terms are explained in simple terms.
Objectivity: We present all debt relief options fairly. We don't push one solution over another.
Transparency: We disclose our methodology, cite sources, and clearly label affiliate relationships.
Independence & Conflicts of Interest
What We Don't Do
- No Paid Placements: We don't accept payment from debt relief providers for positive coverage or higher rankings
- No Hidden Affiliations: We're not owned by or affiliated with any collection agency, debt buyer, or insolvency firm
- No Misleading Advice: We provide education, not personalized financial or legal advice
- No Data Manipulation: Calculator results reflect mathematical reality, not commercial interests
Revenue Disclosure
How We Make Money:
- Referral fees from some partners (Licensed Insolvency Trustees, credit counsellors)
- These relationships are clearly disclosed on relevant pages
- Referral partnerships do NOT influence editorial content, calculator results, or educational material
Editorial Firewall: Commercial relationships have zero influence on what we write about, how we rank or compare options, calculator algorithms, or educational content accuracy.
For full details, see our Commission Disclosure.
Corrections Policy
We correct errors promptly and transparently.
How to Report an Error: Email [email protected]
Our Response:
- We'll investigate within 24–48 hours
- If confirmed, we'll correct immediately
- We'll add a correction notice at the bottom of the article
- We'll update the "Last Updated" date
Author Standards
Marcus Chen, Founder
All CollectorHQ content is written or overseen by Marcus Chen, who has:
- 9+ years researching and writing about Canadian debt relief
- Extensive consultation with Licensed Insolvency Trustees across Canada
- Published work on Medium, Substack, and Quora (500K+ answer views)
What Marcus Provides:
- Educational information based on legislation and industry practices
- Clear explanations of options and processes
What Marcus Doesn't Provide:
- Legal advice
- Financial advice
- Personalized recommendations
For Professional Advice: Always consult a Licensed Insolvency Trustee, lawyer, or financial advisor for guidance specific to your situation.
Content Categories
Educational Content (Unbiased): Debt relief option comparisons, provincial law guides, process explanations, consumer rights information.
Affiliate Content (Disclosed): Product/service recommendations that include referral links, lender comparisons, Trustee directories with affiliate partnerships.
Standard: Always disclosed, never influences rankings or recommendations.
Contact Our Editorial Team
General Inquiries: [email protected]
Corrections: [email protected]