Privacy Policy

Last updated: January 24, 2026

CollectorHQ ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

Information You Provide

• Calculator submissions: Province, debt amount, income, employment status, and email address when you use our consumer proposal calculator
• Contact information: Email address when you subscribe to our newsletter

Information Collected Automatically

• Analytics data: Page views, time on site, and general location (country/region) through Plausible Analytics, a privacy-focused analytics service that does not use cookies or collect personal data

How We Use Your Information

• To provide personalized debt relief estimates
• To send educational content about debt management (if you subscribe)
• To improve our website and services
• To connect you with Licensed Insolvency Trustees (with your consent)

Data Sharing

We may share your information with:

• Licensed Insolvency Trustees: If you request a consultation, we share your calculator data to facilitate the connection
• Email service providers: To send newsletters and educational content

We never sell your personal information to third parties.

Your Rights

Under PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Withdraw consent for marketing communications
• Request deletion of your data

Contact Us

For privacy inquiries, contact us at: privacy@collectorhq.io

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.